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delora solutions

AI chatbots & customer support

Answer every customer, even when you're closed.

An AI agent on your website, WhatsApp, Instagram and Facebook that answers questions, takes bookings and orders, and passes the conversation to your team when it should.

Sound familiar?

  • Messages pile up overnight and at weekends.
  • Your team answers the same ten questions all day.
  • Customers who wait too long book somewhere else.

What you get

What we build for you

  • Trained on your business

    We give it your services, prices, opening hours and policies, so it answers the way your best employee would.

  • Every channel, one agent

    Website chat, WhatsApp, Instagram and Facebook Messenger, all handled by the same agent with the same knowledge.

  • Bookings and orders

    Connected to your calendar, booking system or shop, so customers can act, not only ask.

  • Human handover

    When a question is sensitive or unclear, it passes the conversation to your team with the full context.

Every project includes ongoing support with a simple monthly plan.

What it looks like

For example

  • Answers questions about prices and opening hours on WhatsApp at 11pm
  • Takes bookings and orders straight into your calendar or shop
  • Hands the conversation to your team when a person is needed
Illustrative example

FAQ

Questions about AI chatbots

Can't find yours? Ask in the chat or book a call.

Which channels can the chatbot work on?

Your website, WhatsApp, Instagram and Facebook Messenger. One agent with the same knowledge answers on all of them, and you see every conversation in one place.

What if it doesn't know the answer?

It says so honestly and offers to connect the customer with your team, instead of guessing. Those questions are collected so we can add the answers and make it better every week.

How does the handover to a person work?

When a customer asks for a person, or the question is sensitive, the agent notifies your team by email, WhatsApp or your inbox of choice, with the whole conversation attached, so nobody has to ask the customer to repeat themselves.

Let's find the hours you're losing.

Book a free 30-minute call. We'll look at how your business runs and show you where AI and automation would save the most time.

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