Multilingual guest assistant
Answers questions about rooms, check-in, parking, breakfast and local tips in the guest's language, on your website and WhatsApp.
Built with: AI chatbotsHotels & apartments
A front desk that never sleeps.
AI that answers guests before, during and after their stay, handles booking requests and passes special requests to the right person.
Sound familiar?
- Enquiries arrive at night and in languages your staff don't speak.
- Guests ask the same questions about check-in, parking and breakfast.
- Direct booking requests get lost between email, phone and chat.
Solutions
What we build for you
Direct booking handling
Turns booking requests from email and chat into structured enquiries with dates and guests, ready for your team to confirm.
Built with: AutomationAfter-hours phone line
Answers calls at night, takes messages and handles simple requests, with anything urgent passed to the person on call.
Built with: Voice agents
How it works
A guest arriving late
Hotels & apartments
23:10 · WhatsApp message
“Our flight is delayed, we'll arrive at 2 am. Is that OK?”
Checks your rules
Late arrival is allowed with self check-in.
Replies with instructions
Sends the late check-in steps you have approved.
Notes it for the team
The morning shift sees the late arrival in the log.
FAQ
Common questions
Can't find yours? Ask in the chat or book a call.
Does it work with our booking channels?
It works alongside booking platforms and your property management system; we connect where there is an API and keep everything else simple.
Can it take payments?
It can send secure payment links from your existing provider, but it never handles card details itself.
Which languages can guests use?
Albanian, English, German, Italian and most European languages.
Let's find the hours you're losing.
Book a free 30-minute call. We'll look at how your business runs and show you where AI and automation would save the most time.
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